Eliminate data silos and create a unified customer view that drives engagement. Direct customers to relevant information, guide them to new products and services, and solve problems before they escalate.
Harmonize enterprise and customer language using a semantic model so your customers can find the information they need when they need it, to save time and improve satisfaction.
Integrate multi-structured data across your enterprise.
Build knowledge models with views of your customers and what’s important to them.
Securely deliver harmonized information wherever it’s needed.
Get a single source of customer data across the enterprise—updated in real time—and deliver better experiences for customers and customer-facing staff.
Integrate and manage all your multi-model, multi-source data with an agile, secure platform that powers multiple applications.
Deliver the useful and meaningful results your customers want, by combining customer data, enterprise knowledge models, and semantic search.
Enable customer support to locate relevant information and efficiently respond to customer queries at the first point of contact.
Provide field service, product development, and testing staff with access to support information to identify failure points and resolve issues in current and future products.
Harmonize your data, put it in context, and deliver it securely—all while maintaining compliance with data privacy regulations.
Meeting customer needs across multiple channels doesn’t have to be hard. Use the MarkLogic data platform to simplify your complex data and satisfy your customers.
Get a single, consistent—and persistent—relationship with your customers across multiple channels.
Don’t waste time stitching together components. MarkLogic combines the power of a multi-model database, search, and semantic AI technology in a single platform with mastering, metadata management, government-grade security, and more.
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